What Schools Get Wrong About Digital Strategy And How To Put It Right

Photo by Jakub Zerdzicki

Too often, schools treat technology and teaching as parallel tracks. But digital strategy isn’t about devices, it’s about designing the conditions in which great teaching thrives.

Earlier this week, I ran a webinar titled Beyond the Device: Building a Digital Strategy That Puts Learning First. This got me thinking about how schools still approach technology: often with great enthusiasm, but not always with great coherence.

We can talk a lot about devices, platforms, and systems but less about purpose. And purpose, I’m increasingly convinced, is where the real work begins.


The False Divide

The biggest barrier stopping schools from bridging the gap between digital strategy and effective teaching and learning is the persistent belief that the two are separate. In reality, a digital strategy is just a teaching and learning strategy that makes explicit how technology supports, strengthens, and extends pedagogy.

Yet in many schools, technology and teaching are treated as competing priorities: one led by IT departments and the other by academic teams. The result is duplication, inconsistency, and frustration. Where integration succeeds, by contrast, technology and pedagogy are seen as intertwined, each informing and enriching the other.

The question, then, is not “What devices do we need?” but “What learning do we want to enable, and how can technology help us get there more effectively?”

Let purpose lead, and technology follow. Alignment, then, is key: embedding technology where it demonstrably enhances feedback, collaboration, and retrieval, not as an add-on, but as an enabler and amplifier of sound pedagogy.


The AI Question

Most UK schools are still in a phase of cautious observation when it comes to AI and are understandably unsure of how far or fast to go. The public conversation swings between utopian promise and dystopian fear, leaving school leaders and teachers to navigate a great deal of uncertainty. Meanwhile, teachers are already using AI tools to plan, mark, and create resources, often without clear guidance or shared ethical principles.

That caution is wise. Even AI’s creators are struggling to keep pace with its implications. But the greatest risks lie at the extremes.

  • On one side, inaction: ignoring AI allows unregulated, fragmented use to flourish, with all the attendant risks around safeguarding and academic integrity.
  • On the other, over-enthusiasm: uncritical adoption can lead to overreliance, cognitive offloading, and the erosion of authentic thinking.

The sweet spot is a balanced strategy that treats AI as a thinking partner, not a shortcut. Schools should place equal emphasis on ethical literacy and pedagogical purpose: helping staff and students to use AI to support the process of learning, not to bypass it.

Ofsted and the DfE are beginning to explore AI-readiness within digital maturity frameworks, but coherent national benchmarks remain elusive. The challenge ahead is not just technical but ethical and moral: ensuring AI strengthens, rather than supplants, our most human capacities for cognition, curiosity, discernment, and creativity.


Rethinking the Role of the Digital Lead

The most effective digital leads begin in the classroom. Their expertise doesn’t necessarily start  with the technology itself but in what it enables. Too often, the role defaults to the Head of Computing or IT on the assumption that technical competence equates to strategic vision. It can do, of course, but it doesn’t always.

The best digital leads are bridge-builders between pedagogy, technology, and leadership. They connect the dots between curriculum, staff development, safeguarding, and innovation.

Ideally, this role sits within the senior leadership team, giving it both visibility and executive authority. Where that isn’t feasible, a fractional model (an embedded, part-time digital strategist working within schools and across groups of schools or trusts) can offer similar impact at a fraction of the cost.


When Strategy Goes Wrong

The most common misstep in digital leadership is to treat it as an administrative or technical exercise rather than a strategic one. When procurement drives the agenda, pedagogy becomes an afterthought.

The visible costs are easy to quantify: wasted investment, underused platforms, inconsistent adoption. But the deeper damage is often cultural: staff lose confidence; initiatives lose credibility; and cynicism takes root. And once trust erodes, rebuilding momentum becomes exponentially harder.

Schools that get it right start small, build coherence, and link every digital decision to a clear pedagogical purpose. In such cultures, teachers don’t worry about complying with a digital strategy, they just get on with teaching.


From Add-on to Alignment

If I could change one thing about how schools approach digital, AI, and strategic leadership, it would be to stop treating technology as an add-on or a separate initiative to be “rolled out.” Technology should be neither intervention nor imposition; it is the enabler and amplifier of great teaching.

When schools begin with the question, “What kind of learning do we want to nurture?” rather than “What technology should we buy?”, everything else aligns.

Successful digital strategy is about being more discerning and intentional.


A Closing Reflection

Every conversation about digital strategy ultimately circles back to a single truth: technology does not transform learning, teachers do. But when strategy, culture, and pedagogy pull in the same direction, technology can become a powerful ally rather than an unwelcome guest.

The schools that thrive are not those with the most devices or the flashiest platforms, but those that ask the most intelligent questions about purpose. They start small, think deeply, and build trust and confidence. They know that innovation without alignment is purposeless.

In the end, digital maturity is not measured in bandwidth or devices per pupil, but in the clarity of a school’s intent and its willingness to let learning, not technology, lead the way.


Partnering for Purpose

Through Azimuth Education, I work with schools and trusts across the UK as a Fractional Digital Strategist, helping leadership teams design and implement digital strategies that are coherent, evidence-informed, and grounded in pedagogy.

This embedded model gives schools access to senior-level expertise without the cost of a full-time post, while ensuring that technology decisions remain purposeful, ethical, and sustainable.

If your school is looking to reconnect its digital strategy with the realities of teaching and learning, I’d love to explore how we could work together.


“The most profound technologies are those that disappear. They weave themselves into the fabric of everyday life until they are indistinguishable from it.”

Mark Weiser


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