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Leadership rarely happens in calm conditions. It often emerges in environments that are challenging, political, resource-constrained, and frequently unforgiving. Technical skills and sharp strategy are, of course, important, but they don’t sustain people through turbulence. What makes a difference and steadies a leader, building trust over time, is emotional maturity.

Maturity in leadership isn’t about being endlessly patient or universally kind. It’s about knowing when to confront and when to step back, when to insist and when to compromise, when to inspire with ambition and when to calm expectations with realism. It is what stops organisations from being ruled by impulse, grievance, or wishful thinking.

Here are twenty signs that are frequently displayed by emotionally mature leaders:

  1. You don’t hold grudges. If you “don’t get mad, you get even,” you are not a leader, you are a petty score-keeper. Mature leaders forgive, reset, and return focus to the work.
  2. You articulate clearly. You don’t expect colleagues to guess your intentions or read your mind; you communicate expectations and feelings calmly and directly.
  3. You celebrate progress as well as outcomes. You set ambitious goals, but you also highlight the small wins that sustain people on the way to bigger aspirations.
  4. You resist the lure of certainty. Under pressure, you know your first impulse might not be your wisest. You add latency to your reaction by pausing and thinking before acting.
  5. You listen to feedback. You realise that criticism isn’t automatically an attack. You weigh it, and when it has merit, you act on it.
  6. You see fear behind resistance. When people push back, you ask what anxieties are fuelling it, rather than assuming malevolence or incompetence.
  7. You balance compassion with accountability. Compassion is empathy in action: you recognise pressures but still uphold standards. Forgiveness isn’t indulgence, and support doesn’t mean lowering expectations.
  8. You forgive yourself without excusing yourself. You own mistakes, learn from them, and move forward.
  9. You recognise your own difficulty. You acknowledge the quirks or tendencies that make you hard to work with, so colleagues don’t have to navigate them blindly.
  10. You see the whole person. The cautious are often reliable; the exuberant can bring innovation. You are aware of the weaknesses but value the strengths everyone brings to the table.
  11. You avoid sulking. When wronged, you don’t retreat into silence. You surface the issue, address it, and move on.
  12. You temper optimism with realism. You can still paint a picture and inspire, but you don’t make promises that can’t be delivered.
  13. You share vulnerability wisely. You admit mistakes and pressures openly, but with judgement. The goal is to build trust and connection, not to offload your anxieties onto the team.
  14. You stop making “perfect” the enemy of “good”. No colleague, team, or strategy is flawless. Progress comes from good systems refined over time, and excellence is simply good achieved consistently.
  15. You gain confidence through your team. Authority doesn’t require omniscience; you steady yourself by drawing on the knowledge and experience around you.
  16. You respect conditions. You avoid difficult conversations when people are drained, distracted, or just hungry. Timing and context matter.
  17. You apologise with authority. You admit mistakes and say sorry when you’ve misstepped, showing strength in humility. Far from undermining you, it builds credibility and deepens trust.
  18. You rise above the fray. You gain perspective by stepping back and reframing problems so they don’t consume all your bandwidth.
  19. You invest loyalty in the present. Instead of chasing the next “silver bullet” initiative, you make the most of the colleagues, systems, and opportunities you already have.
  20. You read the system as well as the individual. You don’t reduce problems to personalities; you ask what structures, incentives, and cultures are shaping behaviour. By seeing the system, you can respond to causes, not just symptoms.

Emotional maturity doesn’t make leadership easy, but it does add ballast and makes it steadier. It stops ambition from hardening into brittle grandstanding, and compassion from softening into indulgence. It helps leaders forgive without excusing, confront without humiliating, and inspire without deceiving.

Clearly, mature leaders are not free from politics, pressure, or error, but they navigate these with composure, perspective, and a focus on preserving the dignity of all involved. They still set direction and pursue ambitious goals, but they do so in ways that organisations can trust and sustain.

This is what I mean by a Leadership Compass. It isn’t about ruling from above with a crown of authority, but about navigating the uncertainty of organisational life with bearings strong enough to hold both ambition and humanity in balance.

When leaders practise this kind of maturity, organisations flourish, not because they are perfect, but because they are resilient, adaptive, and alive to possibility.

What’s your experience? Have you worked with leaders who embody these traits, or found yourself trying to model them for others? Perhaps it’s a case of being the change you want to see. I’d love to hear your thoughts and whether there are other signs you would add to this list.

“To lead the people, walk behind them.”

— Lao Tzu

Further Reading

As ever, I stand on the shoulders of giants.

Andy Buck, Leadership Matters (2018) — on the practical habits and routines that make leadership sustainable and effective.

Mike Buchanan, Positively Leading (2022) — on building school cultures that thrive through optimism, trust, and balance.

Stephen Covey, The 7 Habits of Highly Effective People (1989) — on listening first, understanding others, and principled action.

Jim Collins, Good to Great (2001) — on “Level 5 leadership,” combining professional will with humility.

Myles Downey, Effective Coaching (2014) — on developing self-awareness and trust through coaching.

Michael Fullan, Leading in a Culture of Change (2001) — on perspective-taking and sustaining people through change.

Daniel Goleman, “What Makes a Leader?” Harvard Business Review (1998) — on emotional intelligence as the foundation of effective leadership.

Daniel Kahneman, Thinking, Fast and Slow (2011) — on resisting first impulses and cultivating reflective judgement.

John Kotter, Leading Change (1996) — on balancing vision with realism in leading organisational transformation.

Mary Myatt, High Challenge, Low Threat (2016) — on leadership rooted in high expectations and humane care.

Peter Senge, The Fifth Discipline (1990) — on systems thinking and looking beyond individuals to the structures that shape behaviour.

Tim Brighouse & Mick Waters, About Our Schools (2022) — on hopeful, generous leadership that forgives and enables.


Photo by Miguel Á. Padriñán

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